Getting a tracker fitted: how to prepare

The short answer: have your insurer's exact wording, every key for the vehicle, proof that you own or keep it, and a safe place to work. Leave time at the end to test the system with the engineer and collect the paperwork. A little preparation avoids a second visit and makes sure the fitted system matches what your policy asks for.

Before you book

• The policy condition, word for word. Copy the line from your schedule or the insurer's email. The installer can then fit a product that matches it, rather than a near miss.
• Make, model, year and variant. Compatibility depends on the exact vehicle, including fuel type and whether it has keyless entry.
• Any deadline. Some policies give a fitting window from the start of cover. Mention it when you enquire.
• Existing accessories. Dash cams, remote starters and earlier trackers can share wiring. Let the installer know so they can plan around them.

On the day

• All keys and fobs. Some systems pair with the vehicle's keys, and spares left elsewhere may need a return trip.
• Your V5C or keeper details. Installers commonly ask to see proof that you are the keeper before working on the car. Company vehicles may need authorisation from the business.
• A safe, level space. A driveway or private car park with room to open every door is ideal. Check your street allows it if the work is mobile.
• A healthy battery. A weak battery can cause faults during testing. If the car has been standing, mention it in advance.
• Your phone. Many systems use an app, so you may be asked to download it and confirm your account during the visit.

How long it takes

Times vary with the vehicle and the system. Ask the installer for an estimate when you book, and plan to stay nearby so you can sign off the work and learn how to use it.

Before the engineer leaves

1. Watch the system go live on the app or with the monitoring centre.
2. If the system uses driver tags or a code, try it yourself, including what happens when you forget the tag.
3. Ask where the emergency override details are kept.
4. Collect the installation certificate and note the serial number. Insurers usually want this as proof.
5. Confirm when the subscription starts, how it renews and who to call if an alert is triggered.

After fitting

Send the certificate and subscription confirmation to your insurer and keep a copy. Diary the renewal date: if monitoring lapses, an insurance condition that was met on day one may no longer be met. If you sell the car, ask the provider how to transfer or end the service.

See our S5 vs S7 guide to choose the category, and the tracker installation service for fitting in England, Scotland and Wales.

Common questions